Hello Maintenance is equipped to handle a comprehensive range of issues that fall under the landlord's legal responsibilities. This includes critical problems related to the property's structure and exterior, such as roofs, walls, windows, and foundations.
The service addresses all plumbing systems, including leaking pipes, blocked drains, faulty toilets, and dripping taps.
Issues concerning heating and hot water systems, such as boiler breakdowns and cold spots on radiators, are also managed.
Furthermore, "Hello Maintenance" handles electrical installations, including faulty wiring, circuit trips, and outdated fuse boxes.
The service also addresses issues concerning damp and mould, pest infestations, and maintenance of landlord-supplied appliances. Urgent issues, such as heating failures, significant leaks, and electrical faults, are prioritised for swift response. Read More

To ensure prompt action, Hello Maintenance provides a clear and efficient reporting mechanism. Tenants should report any issues as soon as they become aware of them, as the landlord's responsibilities for repairs are typically triggered by notification. Hello Maintenance makes this process super-simple - tenants of any rental property can chat directly with our experts here, or call our 24-hour UK call centre on 03303 413 236 anytime to get the ball rolling.
Tenants are advised to provide as much detail as possible, including photos and/or videos, when possible, to aid diagnosis, and details of the landlord or managing agent. Read More

Hello Maintenance is part of the FiXiFi.Ai property maintenance network, which provides access to thousands of vetted contractors across over 300 trades, complete with real-time location and availability. This extensive network, combined with the ability to secure competitive prices for landlords, ensures fast approvals and unbeatable response times for tenants using the service. Our aims for response times are: Emergency issues typically result in onsite attendance within 4 hours, Urgent issues within 24 hours, and non-urgent issues within 72 hours. Read More